Privacy Policy
nexoraliqent Budget Variance Analysis Services
Last updated: February 15, 2025
Information We Collect
At nexoraliqent, we collect information that helps us provide better budget variance analysis services to Australian businesses. This happens when you visit our website, request consultations, or engage with our financial analysis tools.
Personal Information
- Contact details including name, email address, and phone number
- Business information such as company name, industry type, and role
- Financial data you choose to share for analysis purposes
- Communication preferences and consultation history
Technical Information
We automatically collect certain technical data when you use our website, including IP addresses, browser types, device information, and how you navigate through our content. This helps us understand how our services are being used and improve the user experience.
How We Use Your Information
Your information serves several important purposes in delivering our budget variance analysis services. We use it to provide personalized financial insights, schedule consultations, and maintain ongoing communication about your business needs.
Service Delivery
Providing budget variance analysis, generating reports, and delivering customized financial insights based on your business requirements.
Communication
Responding to inquiries, scheduling consultations, and providing updates about services that may benefit your business operations.
Service Improvement
Analyzing usage patterns to enhance our tools, develop new features, and better understand the needs of Australian businesses.
Legal Compliance
Meeting obligations under Australian Privacy Principles and other applicable laws that govern financial services and data protection.
Information Sharing and Disclosure
We understand that your financial information is sensitive. nexoraliqent operates under strict guidelines about when and how we share your data, always ensuring compliance with Australian privacy laws.
We may share your information with trusted service providers who help us deliver our budget variance analysis services, such as cloud hosting providers, email service providers, and analytics tools. These partners are bound by confidentiality agreements and are only permitted to use your data for the specific purposes we authorize.
Third-Party Integrations
Some of our analysis tools integrate with accounting software and financial platforms. When you choose to connect these services, you're giving explicit consent for data exchange that enables more comprehensive budget analysis. You can disconnect these integrations at any time through your account settings.
We will never sell your personal information to third parties. Information may only be disclosed without your consent in situations required by law, such as responding to court orders, government investigations, or protecting the rights and safety of individuals.
Your Rights and Choices
Under Australian Privacy Principles, you have significant control over your personal information. These rights empower you to understand and manage how your data is being used in our budget variance analysis services.
Access and Correction
You can request access to the personal information we hold about you at any time. If you find any information that's incorrect or outdated, you have the right to request corrections. We'll respond to these requests within 30 days and make necessary changes at no cost to you.
Data Portability and Deletion
You can request a copy of your data in a commonly used format, making it easier to transfer to other service providers if needed. You also have the right to request deletion of your personal information, though we may need to retain certain records to comply with legal obligations or complete ongoing services.
To exercise any of these rights, contact our privacy team using the details provided below. We may need to verify your identity before processing requests to protect your information from unauthorized access.
Data Security and Protection
Protecting your financial information is fundamental to our operations. We implement multiple layers of security measures designed to safeguard your data throughout its lifecycle with our services.
All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. Your information is stored in secure, Australian-based data centers with restricted physical access, redundant systems, and regular security audits. Our team receives ongoing training on data protection best practices and security procedures.
Incident Response
Despite our comprehensive security measures, we maintain detailed incident response procedures. If a data breach occurs that may affect your information, we'll notify you and relevant authorities as required under Australian law, typically within 72 hours of discovering the incident.
Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.
| Information Type | Retention Period | Purpose |
|---|---|---|
| Contact Information | 5 years after last contact | Business relationship maintenance |
| Financial Analysis Data | 7 years | Legal compliance requirements |
| Website Usage Data | 2 years | Service improvement analytics |
| Marketing Communications | Until unsubscribed | Ongoing business communication |
When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.
International Data Transfers
While we primarily store and process data within Australia, some of our service providers operate internationally. When your information is transferred overseas, we ensure adequate protection through contractual safeguards and by only working with providers in countries with adequate privacy protections or under appropriate legal frameworks.
You have the right to request information about any international transfers of your data, including details about the countries involved and the safeguards in place to protect your information.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.
Continued use of our services after policy updates indicates your acceptance of the revised terms. However, we'll obtain your explicit consent for any changes that significantly affect how we use your personal information.
Privacy Contact Information
nexoraliqent Privacy Officer
351 Moorabool St, Geelong VIC 3220, Australia
Phone: +61 404 084 703
Email: info@nexoraliqent.com
Privacy Inquiries: privacy@nexoraliqent.com
If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.